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Wifi conntction issue

last replied byHonorCustomerSupport,Mar 07, 2017 at 2:57PM

last edited byhuafans0923829,Mar 06, 2017 at 2:00PM

 by huafans0923829  ,

Is there an option to turn off avoided poor internet connection on EMUI 5 (Android 7? I can't connect to wifi at my workplace because of this issue. 

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 by HonorCustomerSupport  ,

Hi There, what device are you referring to? You can follow these steps to turn off the WiFI:

Go to Settings > Wi-Fi and turn off Wi-Fi.

If you are still unable to turn off Wi-Fi, restart your phone.

If  after restarting your phone the problem persists, please take your phone to an authorized Huawei service center to check the phone hardware. (NS)

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