Honor 5X Froze After Update
last replied byhuafans0910144,Aug 08, 2016 at 05:52AM
I just received my brand new Honor 5X from eBay last week. Got my SIM from TPO and activated it today. The phone proceeded to do a firmware update and has now been frozen in the "Honor the Brave" / "Android" screen for over an hour. I have attemped to shut it down, to reboot it with volume -, connect it to the HiSuite via USB - NOTHING works. NOTHING. The HiSuite is useless; it doesn't even detect the phone. The recovery mode is of no help either because HiSuite does not see the phone either. No matter what I do, I get the same frozen "Honor for the Brave" message mocking me.
HiSuite tells me to take it to a nearest dealer. Unfortunately, Huawei web app shows nothing in North America.
I guess, I must not be THAT brave.
I expect my new phone to work regardless of how intrepid the ownner is.
Perhaps this is not the proper forum for this, but I wonder where else I can turn